When you send a message through the contact form, we collect your name, email, topic and message.

When you book a call, Cal.com collects the details needed to arrange the meeting, such as your name, email address, chosen time, timezone and any answers you provide in the booking form. The embedded calendar may also receive standard usage and device data and use cookies needed to operate its service.

We also use Google Analytics to understand how people find and use the site. It sets cookies and collects standard usage data, such as the pages you view, how you got here, your approximate location, and general device and browser details.

We use enquiry details to write back, booking details to schedule and manage your call, and analytics data to understand whether the website is useful.

Messages are delivered to the founder's inbox by Resend, our transactional email provider, and stored there like any other email. The site itself runs on Vercel.

Bookings are processed by Cal.com and the connected calendar service so the meeting can be scheduled and managed. Cal.com may process data outside Australia and describes its handling, cookies, subprocessors and retention at cal.com/privacy.

We don't sell or rent your enquiry or booking information.

We keep enquiry and booking information in our inbox and calendar until you ask us to delete it or it is no longer relevant to an active enquiry or engagement. Cal.com and connected providers keep their own service records under their policies and legal obligations.

We use Google Analytics, a service from Google, to measure traffic and see which pages are useful. Google sets cookies on your device and processes this data on our behalf. You can read how Google handles it at policies.google.com/privacy.

We also advertise with Google Ads. The same Google tag lets us see when one of our ads led to an enquiry. We only ever see this as aggregate results, not as a way to identify you personally.

The embedded Cal.com calendar loads third-party content and may use session, preference, security or related cookies to provide the booking service. We do not forward arbitrary page query parameters into Cal.com.

If you'd rather not be measured by Google Analytics, you can use your browser's privacy settings, an ad blocker, or Google's opt-out browser add-on. You can still contact us by email if you prefer not to use the embedded booking service.

Under the Australian Privacy Principles, you can ask to see what we hold about you, correct it, or have it deleted. Email hello@jblabs.com.au and we'll sort it.

If this policy changes, we'll update the date at the top of the page.